Shipping policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

During high-volume periods such as product launches or sales, processing times may be slightly extended. You will receive a confirmation email once your order has shipped.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and order weight.

Estimated delivery times:

United States: 3–7 business days
International: 7–21 business days (varies by destination)

Delivery times are estimates and are not guaranteed.

Tracking Information

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 24–48 hours for tracking information to update.

International Shipping

International customers are responsible for customs duties, taxes, and import fees charged by their country. These fees are not included in the item price or shipping cost.

Incorrect Address / Failed Delivery

Please ensure your shipping address is correct at checkout.

We are not responsible for:

Orders shipped to incorrect addresses provided by the customer
Packages delayed or returned due to address issues

If a package is returned to us, additional shipping fees may apply to resend the order.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once marked as delivered by the carrier.

If your package is marked delivered but not received, please contact the carrier directly. We recommend shipping to a secure address.

Order Issues

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with:

Your order number
Photos of the issue

We will work with you to resolve the issue as quickly as possible.

If you have any questions about shipping, please contact us at rayatapparel@gmail.com